CCBill did something similar to me.
They flagged a transaction as fraud or something and reversed it. No big deal - simply erased the previous transaction.
Then the customer disputed the transaction with their bank, and CCBill took that same amount from my account a second time.
Net result: Customer ended up with an extra $100 and I ended up $100 in the hole.
"Nothing we can do" is what they kept telling me.
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