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Originally Posted by Publisher Bucks
Don't do it. It's a complete nightmare, especially if you're taking over from previous mismanagement.
If you're starting from scratch its much easier to ensure the staff you have are decent, from BOA through to FOH, if you're taking over they're all going to have bad habits that can be detrimental to the business.
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Quote:
Originally Posted by Colmike9
Location is extremely important.
Be ready to cover shifts yourself, the lower you pay employees, the more often that happens.
Cleaning constantly sucks.
Don't be cheap/skimp on food, or make a customer upset for any reason. Sure, you'll only lose like $40, but it could actually be hundreds or thousands in the long run by losing repeat business.
Keep sales data, then later on you can look at the past week/month/year to project how busy it might be.
Oh... just one? idk, be nice to everyone
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Quote:
Originally Posted by NoWhErE
I'd say: Unless you have people in place to do all the work for you, expect to work harder than you've ever worked in your entire life to either make insane profits or none at all.
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Farang, some good advice here. Prior to transitioning online, I worked 16+ years in restaurants and hotels. While I truly enjoyed the experiences I had (i.e. restaurants, catering, event planning, etc.) it was always in the capacity of an manager/employee. I was able to walk away, where an owner cannot.
In my time, I met very successful owners of restaurants. Each one personally worked inside their establishments every day, and they were constantly engaged with their guests.
If you have not already, starting watching Gordon Ramsey's Kitchen Nightmares. There are a lot of lessons to be learned there, and it won't cost you a dime.
If you have general questions, you are welcome to reach me at alex @ nalem dot com, and we can set a time for a brief call.
Otherwise, good luck!