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bmwracer41 · 02-08-2023, 06:03 PM

Hello Again,

I have been dealing with these idiots for weeks, a nightmare no one deserves, my guys remove DMCA's like lightning, yet these idiots and another company that I had to deal with also , still do shit thats is beyond comprehension

Hi Ross,

Our sincerest apologies for not contacting you earlier. We always aim to provide our customers and partners with the highest quality of service. However, it appears that your domain was impacted by a technical error where your counter-takedown emails were not being received. There is never a situation where we want any legitimate website to experience this and we deeply apologize for the stress this must have caused.

Unfortunately, we cannot go back in the past to fix this error on our part, however you can rest assured that this incident will not be repeated. We have retracted all of those claims from Google, and have put a failsafe in place where your website is on a global whitelist where it will be exempt from future removal requests from our system. Please note that you might still receive some DMCA notices in the upcoming days since they were dispatched before we whitelisted your website. If you have affiliate websites that should also receive this treatment, please let us know. The error with our mailing system was identified and we have added a new email account where our team can be reached directly “[email protected]” - in addition to that here’s a number where you can also contact us: +1–913–513-2140.

Again, we cannot stress our sincere regret for this incident.

Yours truly,

Michael

Now these idiots are sending to my guys instead of thru my DMCA link, I have told them I will continue to show case their stupidity until they get their act together

It is unfortunate that honest guys need to waste hours upon hours battling

They have updated their website to reflect a new email and phone number, the other phone number, I cant believe a company would be so stupid to make it non- reachable.

anyone else having to deal with these idiots, you can see above the new phone number

good luck

Thanks

Ross

02-08-2023, 06:03 PM
bmwracer41 Confirmed User Industry Role: Join Date: May 2013 Posts: 1,526	Guys- Be careful Hello Again, I have been dealing with these idiots for weeks, a nightmare no one deserves, my guys remove DMCA's like lightning, yet these idiots and another company that I had to deal with also , still do shit thats is beyond comprehension Hi Ross, Our sincerest apologies for not contacting you earlier. We always aim to provide our customers and partners with the highest quality of service. However, it appears that your domain was impacted by a technical error where your counter-takedown emails were not being received. There is never a situation where we want any legitimate website to experience this and we deeply apologize for the stress this must have caused. Unfortunately, we cannot go back in the past to fix this error on our part, however you can rest assured that this incident will not be repeated. We have retracted all of those claims from Google, and have put a failsafe in place where your website is on a global whitelist where it will be exempt from future removal requests from our system. Please note that you might still receive some DMCA notices in the upcoming days since they were dispatched before we whitelisted your website. If you have affiliate websites that should also receive this treatment, please let us know. The error with our mailing system was identified and we have added a new email account where our team can be reached directly “[email protected]” - in addition to that here’s a number where you can also contact us: +1–913–513-2140. Again, we cannot stress our sincere regret for this incident. Yours truly, Michael Now these idiots are sending to my guys instead of thru my DMCA link, I have told them I will continue to show case their stupidity until they get their act together It is unfortunate that honest guys need to waste hours upon hours battling They have updated their website to reflect a new email and phone number, the other phone number, I cant believe a company would be so stupid to make it non- reachable. anyone else having to deal with these idiots, you can see above the new phone number good luck Thanks Ross __________________ Label Dollars-Top Converting Games