Quote:
Originally Posted by bohous
I just got this email after using my car on my trip to Germany. Has anybody experienced anything like this?
We recently detected that your prepaid card was used outside of your home jurisdiction. Would you kindly answer the following questions for your security:
Are you currently travelling? If Yes, indicate the country.
(If you are travelling, please answer questions below)
Is your travel business or personal? If related to business, please explain.
Are you expecting to make any more payments using your card while travelling?
If you are travelling, do you expect to return to your home jurisdiction within the next 4 weeks? If no, please provide your anticipated date of return.
All responses must be received within two business days in order to maintain the good standing of your account.
Thank you for your cooperation.
Kind Regards, Accounts Team Paxum.com - A Paxum Bank Limited Brand
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The best thing to do is to check with them of course, but to me it looks like Paxum is just looking out for you, and for themselves, making sure that no one is using your card without authorization.
Paxum, like all other service providers, identify "You" as being a "card number + an IP address + Cookies + a Device + Location Data + Spending Habbits", etc. When this data changes, such as new Geo location data for example, an alert is triggered and a score is applied. If the score is below a certain threshold, your card still works but you are notified like you were above. If your score exceeds a certain amount, your purchases could be limited or even halted until the service provider verifies that you are still you, and not some thief.
Quote:
Originally Posted by LetterTwenty7
I received the same email. It's probably just the standard procedure, but it is a bit weird.
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This isn't really weird - it may feel weird, but it's the new normal, Tools like these are necessary to protect data and funds. The best possible thing we can all do is to work with our service providers, and maintain the best security habbits we can such as strong passphrases, Multi-Factor Authentication,
use Passkeys when they become available, etc.