Quote:
Originally Posted by fris
wp-script has excellent products, but support sucks.
im still waiting for tickets from 2 years ago to be answered regarding issue with account purchases not showing up.
and i been with them before they were even called wp-script.
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This is what happens when you only charge $79 for a lifetime license product. They are overwhelmed with support tickets and need more support agents.
WP-script copied my pricing model when they launched. $79 for lifetime license.
I should have had an annual license from the beginning, not a lifetime license. Unfortunately, Easy Digital Downloads didn't exist at the time I launched the Tube Ace WP version.
Biggest mistake of my career.
Oh, well. You live and learn, I guess.