Originally Posted by Tube Ace

This is what happens when you only charge $79 for a lifetime license product. They are overwhelmed with support tickets and need more support agents.

WP-script copied my pricing model when they launched. $79 for lifetime license.

I should have had an annual license from the beginning, not a lifetime license. Unfortunately, Easy Digital Downloads didn't exist at the time I launched the Tube Ace WP version.

Biggest mistake of my career.

Oh, well. You live and learn, I guess.