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Same group hit Caesars last month and took control of their systems. They demanded 30 million and Caesars negotiated it to 15 million within an hour and there was no disruption. MGM has been holding out paying the hacking group for the last 10 days and its been a nightmare for their customers. People still don't have access to their player accounts and reservations have to be made via phone.
I stayed at Aria last week (MGM property) and about half the slots didn't work. If you wanted to cash out of any of the slots, you had to wait for an attendant for a hand pay. Hotel checkin lines were super long as they were processing everything manually by writing down cc info. Things were slowly getting better while I was there, but player accounts were still unavailable so many people took their gambling to non MGM hotels on the strip. I'm confident that MGM has lost far more at this point than had they just paid the ransom right at the beginning of the hack.
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