MojoHost tech asked what the ticket # was after I sent him a URL with ticket # in it, unbelievable..
It's been over 4 hours that we've had images missing from the site. They clearly don't take their client's sites seriously, when customer-facing content is inaccessible and we are losing sales and pissing off our customers and potential customers.
Then I sent one of the MojoHost techs a URL to a previous ticket to investigate (the URL has the ticket # and ID in the URL) and he seriously asked me "What is the ticket #?"
Are you fkm.
This is the type of people they have working there?
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