Thread: MojoHost tech asked what the ticket # was after I sent him a URL with ticket # in it, unbelievable..
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Old 09-22-2023, 07:23 AM  
D Ghost
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Quote:
Originally Posted by Wtify View Post
Over the past 2 days we noticed a slowdown in ticket response time at Mojo. Nothing terrible. Let's say from amazing to good response time.

Anyway WHMCS has a little bug in the ticket body text area where whatever follows "#" is cut off.

Edit: WHMCS is the CRM they use to handle tickets, orders etc etc.
Thanks to someone else here for standing up and telling the truth. I appreciate your comment.

Regarding the # bug. That's not the case as the URL does not include the # symbol: "cs.mojohost.com/viewticket.php?tid=595884&c=D23DG5zV"
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