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Old 09-24-2023, 09:30 PM  
rowan
Too lazy to set a custom title
 
Join Date: Mar 2002
Location: Australia
Posts: 17,393
Paxum: external verification, stricter KYC, refusing my valid ID?

My driver's licence expired recently. Paxum gave me 5 days notice that I needed to re-verify. I did the verification process (which is now via an external AI "take a selfie" site) twice and after some confusing replies they've come back and said that my driver's licence is not an acceptable form of ID. This is despite them accepting it on two prior occasions. It's a valid government issued ID that is possessed by hundreds of thousands of people in my state.

Anyone else having problems with Paxum rejecting an ID that was previously accepted?

Does RuthB still work for them? She's been idle on this board for 3+ months
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