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Old 09-25-2023, 03:02 AM  
rowan
Too lazy to set a custom title
 
Join Date: Mar 2002
Location: Australia
Posts: 17,393
Quote:
Originally Posted by Okaro View Post
It was hell, I had to make a new passport only for paxum, because with other documents that they said could be valid, they always threw them back...

They suppport mail was not helpfull, always same response, like a fucking robot...
Damn, that looks like the situation I'm in right now. I have asked for more suggestions on acceptable documents, but so far the only one is a passport - which I do not have, and will have to apply for.

It was a pain in the ass to upload photos of my ID (usually took 2 or 3 tries) but surely they should have warned us well in advance that their KYC requirements were now so much more strict.

It will take me at least 6 weeks to get a passport. Paxum gave me 5 days notice of the expiring ID, then took a week to tell me that they would not accept my new licence.

Quote:
Originally Posted by Klen View Post
Well , driver ID is not really real ID, so strange how they accepted it before. Only personal ID and passport are considered real ID's.
It's a primary ID here in Australia. You can usually open a bank account with a driver's licence plus a utility bill to prove your address.
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