Quote:
Originally Posted by D Ghost
It's been over 4 hours that we've had images missing from the site. They clearly don't take their client's sites seriously, when customer-facing content is inaccessible and we are losing sales and pissing off our customers and potential customers.
Then I sent one of the MojoHost techs a URL to a previous ticket to investigate (the URL has the ticket # and ID in the URL) and he seriously asked me "What is the ticket #?"
Are you fkm.
This is the type of people they have working there?
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I havenīt found the time line the same, but similar with hostgator...
we set up our blog, had everything sorted & needed to check on the database. so added a ticket and they asked for all the info, name of site, name of owner, name of everything your life contains and when a guy comes and answers your ticket, he asks all those same questions again...
lol, ffs, just put me through to some one next time and ask the appropriate questions once...
