Quote:
Originally Posted by mrmarlowe
Does anyone know how I can contact Paxum? Can't find any contact details on their site.
I have an account with Paxum but they have just limited the account because my ID they had on file was my Passport and it expired last month. The passport was valid when I set up my Paxum account about 5 months ago.
It's frustrating because they are now requesting that I identify myself again with a passport or driving license or identity card. I don't drive so don't have a driving license and I don't have any id card. I only have my passport which has now expired. I don't want to renew my passport as I know I'm never going to use it again. It's time consuming and expensive to renew it.
So I'd like to contact Paxum about this but can't find away.
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For a verified Paxum personal account we do require a valid Proof of Identity (picture ID) and a valid Proof of Address be confirmed for your account. When a picture ID expires we need a new valid ID to be provided to us. There is no way to bypass this requirement.
You can reach our support team at any time through email at
[email protected] - we have live chat on our website and we have a toll free phone number where you can reach our team to discuss your account.
