Quote:
Originally Posted by RuthB
For a verified Paxum personal account we do require a valid Proof of Identity (picture ID) and a valid Proof of Address be confirmed for your account. When a picture ID expires we need a new valid ID to be provided to us. There is no way to bypass this requirement.
You can reach our support team at any time through email at [email protected] - we have live chat on our website and we have a toll free phone number where you can reach our team to discuss your account.  |
Hi Ruth, thanks for your reply. It is frustrating that I have already been verified but now have to get a new passport just because it's expired. But I appreciate they are the rules you have to follow.
Do you have a list of Identity Cards that you would accept, other than a passport or driving license? I can't find such a list.
On the Paxum app I tried to find out but it only gives a list of things Paxum don't accept like birth certificates, company Id, credit card, International driving permit, ect...