Originally Posted by RuthB

For a verified Paxum personal account we do require a valid Proof of Identity (picture ID) and a valid Proof of Address be confirmed for your account. When a picture ID expires we need a new valid ID to be provided to us. There is no way to bypass this requirement.

You can reach our support team at any time through email at [email protected] - we have live chat on our website and we have a toll free phone number where you can reach our team to discuss your account.