Originally Posted by JesseQuinn

or rather, @OP gather your two friends together to prove evidence of discrimination and then the injured party can sue. this is all email record trail, plus screencap-able account alerts. it's not word of mouth

so many moving parts...location including postal code (def a cause of banking, school acceptance and housing discrimination), nature of biz. age, and yes, skin colour. but he or she needs to be on point with all t's crossed and i's dotted

and would assume they would to not engage with the service again so just rec he/she documents everything and goes from there

have no idea if what you state is real. if real, wish your friend all the best of good luck and there are lots of other services out there that aren't masspay (aka where angels fear to tread). but either way you ain't gonna change anything here

if evidence of overt racism, that can be proven. he/she can choose to take them to court if they have every single duck in a row to prove the claim