Hi,
This is Michael with Gammae Entertainment.
We are sorry to hear you are having issues, and we are working hard to get this issue resolved as soon as we can.
Please note you can always reach out to me directly, my email is:
[email protected]
OR
You can open a support ticket at
[email protected]
We typically reply within 24 hours, unless it's on the weekend.
Thank you for your patience,
Michael