Originally Posted by SpicyM

1. Did you ask PH if they were ok with the sale?? If they allowed the sale of a verified account to an unverified person, re-verification would be required and I assume it's a content partner account - linked to a paysite - so did you buy the site too??

2. If the email address was changed to yours, it must be verified. So was it changed? If you don't verify the change, you won't be able to restore your password.

3. Is 2FA activated?