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Get your money out of there. we were in a similar situation, But we actually did have all the necessary documentation. Still closed our accounts without warning en 0 explanation. Had to complain on gfy before getting any response and get our money that was still in the account back.
Edit: I now see they are already refusing to return the money to sponsors.
I hope you are lucky as we were. And they do something about when they see you complain publicly.
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