Quote:
Originally Posted by alexthorn
NEW INFO 3.may.2025 from support after I ask directly if they change intermediary bank in EU or if they going to bancrupt. This can be not true (there is always a chance) but this is what they reply:
At the moment, there is a SEPA - Related payout issue that is affecting a number of out EU-based clients. The payouts have been sent, however, due to this problem have not reached the merchants.
Our Accounting department is actively working to resolve the matter, and we deeply apologize that it has resulted in such a delay.
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They have told me this for 3 weeks now and they still cannot give a reasonable timeframe of when this may be resolved. I suspect a fair few are beginning to lose faith and hope