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Originally Posted by ANAL PASTE
Why do you require uploading documents every 6 months for inactive accounts (inactive because I have no way to spend the money in them), yet you still charge maintenance fees? And why do you force repetitive facial authorization over and over again?
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As a licensed financial institution, we’re required to follow regulatory guidelines, and part of that means we need to know who our clients are and ensure all accounts meet compliance standards. It’s all about keeping your account secure and protecting your funds.
We don’t charge monthly fees for active accounts. The only time a maintenance fee applies is if your account goes dormant, meaning there haven’t been any transactions for 180 days. To keep your account active, just make any kind of transaction (a withdrawal, transfer, or deposit) at least once every 180 days.
We’ve got multiple withdrawal options available, so your funds are never stuck. And yes, we take security seriously, that’s why there are some extra safeguards in place.
If you’re having any trouble with your account, our support team is always ready to help. Just reach out from inside your account or send an email to support@.