Quote:
Originally Posted by alexthorn
I think in your case, the issue is related to the bank.
According to CCBill, these problems have been affecting the EU and started after the SEPA changes in April.
I spoke with my bank, and they confirmed that the money never reached them and that nothing was declined.
You mentioned that your bank declined the payment, so that seems to be a different situation.
Could you let me know if you experienced any issues with transfers in April?
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The missing payments included two payments in April, and one in May. The May payment was quickly resolved. I initially was given the excuse that it was a 'processing issue;, but after weeks of communication did they say that my bank has not released the funds back to CCbill. So who knows the issue. I do know that the exchange rate SUCKS, so however they are paying me (not via ACH), its a ripoff.
As of today, my upcoming July 7th payment is to include the reinbursement of the two April payments.