Quote:
Originally posted by liquidmoe
The best post I have seen in this thread is to monitor dormant accounts, that seems like the best option to avoid these matters in the future. Sure everyone likes to collect funds but if a person hasnt logged in in months and when he has only logged in twice it may be a good idea to contact the moron, if only to prevent future CB and other bullshit.
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Is it better to contact the subscriber or to just cancel the account?
If you try to contact the subscriber, you run the risk of reminding him that you've been billing him for a service he hasn't used. He might then want his money back.
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