Quote:
Originally posted by High Quality
Do the stand up thing and refund the fuckers money. He may be a dick but if he never logged into the member's area, he didn't utilize any resources. Make him pay the 13% fee or something, but aside from that, give him back his money.
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We may refund his money it depends on his explanation for why it took him 22 months to notice the charges.
The not utilizing resources is an interesting point, however our primary expense per member is advertising. Proportionately it costs us very little to serve a member. Getting the member in the
first place costs a lot more.
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"Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats."
--H.L. Mencken
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