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My buddy bought a nice digital camera at Best Buy and got suckered into the service plan. A month later, the thing stopped working so he took it in. They told him they would have to send it in for repairs first before they gave him a new one. So he sent it in and the tech said "Does not work due to drop damage" = warrenty null and void and service agreement null and void.
My buddy told him it was never dropped and asked the guy to show him one scratch on the camera from the "drop" and they could not but because the tech guy said it was dropped, there was nothing they could do.
Bottom line (1) Don't shop at Best Buy and (2) Never ever buy the service agreement because if you do, they will find a way around it shoud something go wrong.
Flow
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