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mryellow · 10-05-2003, 09:39 PM

Ok.

Another week later and it's still not fixed.

The first time I emailed support 5 times only to get responses
telling me that I was wrong and they didn't have a problem.

Then Mark saw this post and responded. He said the tech guys
were onto it and it'd be done by the afternoon.

Only a slight HTML change on the contract page, should take 10
mins from what I can see.

I've now waited another week to get a simple contract form
submitted.

We started paying for MPA2 a month ago and would love it if
CCBill could catch up.

Other billing companies had us setup in a couple of hours.

Mark, I know CCBill is one of the better billers.... but please show
me why. I'd love to be up and billing with you guys.

-Ben

10-05-2003, 09:39 PM
mryellow Confirmed User Industry Role: Join Date: May 2001 Location: Australia Posts: 934	Ok. Another week later and it's still not fixed. The first time I emailed support 5 times only to get responses telling me that I was wrong and they didn't have a problem. Then Mark saw this post and responded. He said the tech guys were onto it and it'd be done by the afternoon. Only a slight HTML change on the contract page, should take 10 mins from what I can see. I've now waited another week to get a simple contract form submitted. We started paying for MPA2 a month ago and would love it if CCBill could catch up. Other billing companies had us setup in a couple of hours. Mark, I know CCBill is one of the better billers.... but please show me why. I'd love to be up and billing with you guys. -Ben __________________ Cyberwurx Hosting After trying 5 different hosts, I found the best. Since 1997 I've had 2 hours of downtime. Fast support, great techs, no hype, no gimmicks. <- I in no way endorse whatever just got stuck on the left of my post.