Quote:
Originally posted by Ozzymosis1
Come on... Can you honestly tell me that they are a good billing processor? I have not talked to one person who has used them and had no problems. I used them for a while and it was a train wreck. They have horrible customer service, and every thing they do takes entirely to long.
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They have, in the past, had two levels of service (standard, and premium).
One of them was pretty bad at times... but keep in mind, I'm pretty sure the main focus of their jobs was to issue credits/refunds for your clients... not understand how ibills scripts, or your webserver worked.
Then again, I would always call them at 3am.
But I have no idea how there support is these days... I don't run paysites anymore.