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cosis · 10-10-2003, 03:54 PM

I call to report a major problem with my websites almost 3 hours ago at 4pm going up and down for several hours. I get two admin's working on the box immediately.... I am updated once or twice on the problem but never given a solution or an answer to WHAT THE PROBLEM IS.

The problem is still going on, what do they do? Both of the admin's leave and go home without updating me or fixing the problem!!

What the fuck is this about? I can't even talk to my salesperson because he left too. I been with this company over 2 years and this is how they treat a customer? This is fucking bullshit.

10-10-2003, 03:54 PM
cosis Confirmed User Industry Role: Join Date: Aug 2001 Location: Beach Posts: 5,281	Candid Hosting Tech. Support I call to report a major problem with my websites almost 3 hours ago at 4pm going up and down for several hours. I get two admin's working on the box immediately.... I am updated once or twice on the problem but never given a solution or an answer to WHAT THE PROBLEM IS. The problem is still going on, what do they do? Both of the admin's leave and go home without updating me or fixing the problem!! What the fuck is this about? I can't even talk to my salesperson because he left too. I been with this company over 2 years and this is how they treat a customer? This is fucking bullshit.