Quote:
Originally posted by PowerCum
And as potential customers they can use my product and become active customers as it has no this kind of bugs.
I guess you do not give your competitors stuff for free nor help them to fix bugs on their products. Why should I do that ?
I'd rather prefer to give them a possible solution for some small fee and/or get some customers on my side.
Also I give 24 hours because my users get the reports by email and also see the bug reports in their admin area. So that makes an active site owner to be able to see the update report in less than 24 hours.
You can imagine that I do not care how much time do other developers to release a patch, I know that my response time is 24 hours as much, so I act according to my response time and not to their response time that could be 5 days for example.
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You have a product aimed at adult webmasters and as such depend largely on your image among them. I don't. See the difference?
Now, what you could have done is just make a big-ass post about this subject saying you have gone to a new version because of this bug, and then say that the other trade scripts around also have this bug, and that you will mail their coders with details.
That would've made you look like the good guy and the more capable coder, thus bringing business to your product. Right now, however, you look like a money-hungry asshole who doesn't give a fuck about other webmasters. Guess how that'll effect your business
