View Single Post
Old 12-09-2003, 11:58 PM  
lvadavid
Registered User
 
Join Date: Oct 2003
Posts: 21
Email received from AOL:

Dear David,


Hi! My name is XXX. I would like to thank you for writing and making us aware of your concern. As a Customer Care Consultant, it is always a great pleasure to assist you regarding AOL- related technical issues.


I understand from your recent e-mail that you suspect AOL has blocked e-mail coming from your domain.


I apologize for the inconvenience this has caused you.


AOL has developed Solicited Bulk Mailing Guidelines to both aid 'netizens' with their online marketing campaigns and to protect our member base from e-mail abuse.


To learn about AOL's Unsolicited Bulk Mail Policy, please visit this site:


http://www.aol.com/info/bulkemail.adp


If you believe your organization's e-mail provider can adhere to AOL guidelines provided at this site: http://postmaster.info.aol.com/policy/sender.html, please ask your e-mail provider to call our Postmaster Hotline at 703-265-4670 or 1-888-212-5537 and the Postmaster group will evaluate your mailing patterns and resolve any outstanding issues with your server or domain.


AOL has developed a site for Internet users who are experiencing problems sending e-mail to AOL or for people who have questions about AOL's e-mail and junk e-mail policies. Please visit this site:


http://postmaster.info.aol.com/index.html


If you would like to test your e-mail server against our database, enter the IP address on the site below:


http://postmaster.info.aol.com/tools/dse.html


Again, thanks for writing to America Online. I hope that I have sufficiently provided you with useful information about your inquiry.
lvadavid is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote