Did he prepay? Always ask for money up front... that way you can't get ASS JACKED
In this case, in the spirit of customer service, take the hit.
Quote:
Originally posted by xenigo
Shot a video for a customer and he wants me to reshoot it because the model has tattoos and he needs a cleaner looking model. Do I take the hit on what I paid the model or do I bill him for the costs I incurred?
FYI: Customer says "pretty much any model will do", which is why he didn't care to see a pic prior to shooting.
|