Quote:
Originally posted by kenny
All you need is the last 4 digits of your SS# and the credit card number to access the automatic card information at the 1-800 number. Hell you can see the balance and transactions online with that information.
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If your bank only requires that information to release details about your account over the phone or online, I'd suggest switching banks.
Where I work, we require a cardholder to enter their card number, 3 digits of their postal code and their birthdate if they're calling from home. If not, they must also enter the last 4 digits of their home number.
With that information entered correctly, they'll receive their balance, last payment made, payment due date and the amount of the last five transactions posted to their account.
If they wanted to get the Paypal confirmation number, they'd have to speak to a phone agent who would verify name, address and two pieces of information that are not shown on a statement or generally not found on a statement.
And it's even harder to get the information online.