Thread: EPOCH Processor
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Old 01-29-2004, 12:54 PM  
Rand
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Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
Quote:
Originally posted by Mr.Soze
Top company, just been waiting a bit long for my new product codes this last time.
Setup up some cross sales just some days ago, was all fast then.

New product codes, if they are for new sites, have to now go through additional steps before they can be activated. It's not like the old days when it was as simple as send me an email, enter info into DB, and reply with product codes. Now, there are compliance steps necessary to insure all the rules are being followed. If anything takes longer than expected, send in a 2nd request to [email protected] with your company code and CC me (rand @ paycom . net). Put "2nd" request" in the subject line.

Make sure your site is up, your nose is clean, and you're playin' by all the rules and response time should rock.


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Payment Industry - Communications - Quality Assurance
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