Quote:
Originally posted by Dirty_DS
well it's a good proggy when it works.... but ccbill affiliate and ccbill main never work... I always get the red box.. always get it... sometimes it works if I restart stats remote like 15 times... do you know how annoying that is.... I just wrote you guys an ICQ again... the first time I did all you said is ... it works on our end.... well not on mine and it didn't before when I was a member.... if you guys can't fix it by tomorrow I would like a refund please... for 30 bucks a month thats not to cool being as ccbill and ccbill affiliate stats have to be the biggest programs out there.....
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Are your display settings set to HTML for your CCBill Main account?
Did you delete the CCBill cookies from IE like I told you on ICQ before?
I know that hundreds of our members use StatsRemote to track their CC Bill stats without problems, except a time-out once in a while. Very few have problems and unfortunately we haven't figured out why yet.
Two of our other members with problems gave us access to their CC Bill accounts (Main and Affiliate) and it worked without problems on all our testing machines. We just can't reproduce the errors here, so it's very difficult to find out what the problem is. If the very same account works on our computers but not on our member's computer, it's very likely that there's a problem with that computer, i.e. cookie issues, firewall issues, etc.
I'm very sorry that it doesn't work for you. Let me know if you want a refund and I will do that right away. I just don't understand why you sign up for a free trial, let it convert to a full membership and then ask for a refund a couple of days later.