GoFuckYourself.com - Adult Webmaster Forum - View Single Post

Makingcoin · 03-04-2004, 12:33 PM

I thought my subscription ended as well.

I messaged JB and within minutes I had a response that my subscription was still valid for another month. The problem was fixed within 10 minutes. Talk about great support.

Thanks JB

Quote:

Makingcoin (11:17 AM) :
hey there. i would like to extend my membership. can you message me when you are online

(Message was sent. User is Offline.The message will be delivered when user goes Online.)
StatsRemote - JB (11:21 AM) :
I'm here now...
Makingcoin (11:22 AM) :
hi bro
Makingcoin (11:22 AM) :
my subsription just ran out
Makingcoin (11:22 AM) :
i would like to buy another 6 months through paypal
Makingcoin (11:22 AM) :
my id is ******
StatsRemote - JB (11:23 AM) :
no, it didn't... it will expire on March 31...

There's a problem with the version you have running. We sent an email to all our members with explanations last night. Didn't you receive it?

We found the problem in the meantime and sent another email with instructions to all members. In case you didn't receive it either here it is:

---

Subject: Important - Authorization Problem Solved!

We found the problem with the authorization. It seems like 'only' people that downloaded and installed the setup have been affected. If you updated StatsRemote through the software and don't get the not authorized message there's nothing you need to do.

If you get the not authorized message please do the following:

1. Login to http://www.statsremote.com/clients/download/
2. Download StatsRemoteSetup.exe and install it
3. Start StatsRemote

Again, we apologize for the inconvenience and appreciate your patience while we resolved this matter.

Please let us know if you have any questions.

Thanks!
StatsRemote Support

ICQ 5210719
http://www.statsremote.com/

---------------------------
2004 XBiz Award Winner
Most Innovative Product
http://www.xbizawards.com/
---------------------------
Makingcoin (11:25 AM) :
do i have to unistall the current version?
StatsRemote - JB (11:26 AM) :
no, just download the setup and reinstall it... all your info and stats will be kept...
Makingcoin (11:27 AM) :
nice.. it worked.. thanks bro

StatsRemote - JB (11:27 AM) :
ok, great