they moved to a new network or something like that a week ago,claiming to be much better.
Valued ProHosters customers, my name is Rick Smith and I'm the CEO to
Carpathia Hosting. I hope that most of you received the kind introduction
Ted Hickman sent out yesterday outlining the bright future for ProHosters
and terms surrounding this very exciting transaction. As a neighbor just
down the hall from ProHosters, I have always been impressed with the service
offerings and commitment to customer service displayed by ProHosters.
Recently, as I have had the opportunity to call on a select few of you, I
have found myself even more impressed with the loyalty of the ProHosters
customer base. Having said that, I want to first bring to your attention my
personal commitment toward maintaining your current hosting plans and prices
as well as expanding both the levels of service and customer support
including the fantastic online support you have been come to expect from
ProHosters.
Since this is the first time you and I have met, I thought I would take the
opportunity to tell you a bit about who Carpathia Hosting is and what we
believe in. Carpathia Hosting was started to address the needs of the most
discerning Internet users. Located within the finest data center on the
east cost and powered by our intelligent routing network of over twenty-two
providers, Carpathia Hosting has been assembled to provide the highest
performing uptime and network performance obtainable. Beyond the technical
aspects of our company, Carpathia Hosting is dedicated to developing long
lasting relationships with our customers. We are committed to financial
responsibility and have been cash flow positive since day one as a result.
I encourage you all to take a look at our web site
www.carpathiahost.com to
learn more.
Now that you know a little bit about us, I would really like to hear from
you. In the next week, just as soon as the dust settles, I would like to
send you all a small survey. The purpose of the survey is to give all of
you an opportunity to tell us ways we can continue to make improvements.
I'm really looking forward to seeing the survey results but encourage you to
shoot me a message at anytime with your comments. To ensure that I don't
miss any of your valuable input, please send your messages to
[email protected]
I hope to hear from you all shortly and look forward to us developing a long
lasting relationship.
Rick Smith
CEO