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Try calling the customer service department directly (Not the service department). Explain how you have been a loyal Compaq customer for years. Tell them that you have recommended their machines to many of your friends and family and now you feel like you are getting railroaded. Act irate and insulted that they would even insinuate that this was done by you. Continue asking for bosses until you get the one that will do anything to shut you up. That's what I would do at least... especially if I didn't damage it.
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