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I just went through hell and back with n-case and blazefind. A couple of the programs said they removed it but didn't. Removing it manually through directions on nortons site as well as others failed because the file names they told us to look for were not there. The only one to actually find the correct file names was Spyware BeGone. I was too cheap to spend the $40 bucks to get it to remove it (scan is free, ya have to buy it to remove it)...but it was nice enough to give us the file name/path of the files. We manually deleted and it was finally gone.
Having said that though, we used about 6 different spyware programs right in a row trying to get rid of it. While none of them got rid of it, each found new spyware the previous ones did not. It appears that there isn't a single one I found that finds and removes them all. Looks like from now on I will have to run all of them to keep my computer clean.
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