All I can figure out, is that someone either signed up for a membership using your own personal credit card, or else using stolen credit cards
If you cannot get satisfaction, just change sponsors... ccprocessors and sponsors are scrubbing hard for this kind of thing, if it is even remotely looking like a fraud, they will can you. If it doesn't look like you are winning, spend the time promoting another site
Usually with partnerships and recurring progrmas, this is not a problem, it will just come in as a chargeback, but pay per signs and pay per clicks have no chargeback recourse
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