Quote:
Originally posted by Platinum Dave:
a denial will go automatically to backup processor and NOT only give them another option, BUT all their info will be already in the next join form.
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ALL their info cannot go. Everything BUT their cc number and expiration date can go through on back up. This is a Visa rule, not a processor rule. Anyone who currently can pass everything will not be able to with us (we don't have anyone doing it any more anyway) -- Epoch and Ibill have told their customers that were doing this that there will be changes in their system, and so far as I know Jettis never allowed it.
To do this with us as primary -- passing everything but the cc number, doesn't require anything more than you getting with our techs and letting them set it up for you.
Passing the card number thru on anything other than a scrub decline never really worked anyway, since the surfers bank is the one declining it, not the processing bank.
The best way to handle it from a site owners point of view is to give them options -- i.e. check joins rebill a LOT longer than cc joins, dialers can make you more money initially, etc.
There are pros and cons to every type of money collection system -- finding the right mix is paramount to doing the most business you can.