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they are total idiots on the phone.
i mean really people, your tag team idiocy turns people off. talk straight, no bullshit, i know how to use the signup page - you dont have to walk me through it, don't be so arrogant as to believe one phone call from you will result in my signing up with your program. this is my livelihood - i take it more seriously than that.
they have a spy at the other big toolbar program, i know this for a fact.
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