I don't know who runs I-look but I had it auto-installed on my damn pc a few months back and I couldn't do ANYTHING!! I took over where I went and what I saw..I ended up having to reformat my pc completely to get rid of it..what a pain in the ass!!!
As for MPB, Whitney is awesome and knows her job and does it well...just b/c you're a sales rep doesn't mean you know everything that your company does or is involved with.
They are a solid program and I continue to do biz with them!