When I posted prohoster´s message, I thought it was better if each one had their own conclusions.
After a second thought, I decided to post my opinion on this episode:
Prohosters was not to blame for the problem; as usual, they did their best to solve the problem; they got a credit from verio and passed it on to all the customers; customers got one month free in compensation for a few hours down.
I have no intention to move from Prohosters right now.
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