Anyone have any ideas how this can happen. Here is the story. What would you do:
I have been paying my cell phone bill consecutively for 3 years. Every month its about $60 give or take a few bucks here and there. Anyway, in Februrary this year, I got my phone bill in and it said there was a credit of $350 on my account so the amount owing is ZERO. I knew there was a mistake, so I called in and the representive confirmed there is indeed a $350 credit. I didn't say much about it, but I took his employee number in case of any discrepancies. So, in March, I was expecting my credit to be for about $290(the $350 minus my usual $60 bill), but instead it was for $310. To make a long story short, from February until now, my phone bill has been receiving credit after credit. Its not from me. Would you call the company and TELL them that YOU haven't made these payments, or keep your mouth shut and continue on? Keep in mind, I called them the first month, and the employee VERIFIED that there was a large overpayment made by someone..(it just wasnt me). What would you do??
