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no, i didn't email them - since it's much easier to explain a problem and ask a series of questions when you're talking to a real, live person. i don't know what your experience is in trying to get a somewhat detailed series of questions answered via email, but i've never found it to be overwhelmingly satisfying.
and i didn't *say* everyone was having these problems. i simply *asked* if anyone *else* was. i could have gone door-to-door throughout America to see if there was anyone else having the same problems - but I figured it might be more efficient to ask on a heavily-trafficked webmaster board.
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icq: 541-739-92
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