Quote:
Originally posted by collegeboyslive
ok the account rep called me back finally.
here are the details of the new service offered:
same % as before ( read 12-15% )
no holds and in your accoun the next day
now here are the descrpencies between the paper i am holding and what the rep told me ( yes the rep seemed confused and is calling me back )
they say " no personal garentees, that ibill will still be garentting it all"
the paperwork wants everything from your HOME and business address to drivers licences and socials AND signing on the line stating you sre FULL personal garentee
they say if you already had a merchant account you are automatically approved.
paperwork says you can be turned down
ibill still wants to handle all chargebacks and "customer service" although in the past customer service usually means them forwardiung a customers e-mail to me to sort out.
IMO if they pay us, and THEY drop the personal garentees it may be worth having as a backup sitting there gathering dust , but at 12-15% for your own merchant account you can get much better deals out there.
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If they are doing all the back end and guaranteeing it , its worth it . Having a merchant account is alot of work, its not just collect the money. We had one for our clothing business., I have hold reciepts for over 7 yrs.