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Ok, so 3 days later , just when I thought everyone at Ibill was permanently ¡§Out to lunch¡¨ I got a phone call from my account rep Adam ( Hi Adam, he does read the boards ) Anyway with regards to the ¡§merchant account¡¨ I put to him a lot of the questions I had seen on the boards. Here are some of his answers:
WHY IS IT ASKING FOR A PERSONAL GARENTEE: That is if you are not incorporated. If you are incorporated you just need to sign the Corporate resolution. (Basically a corporate guarantee)
WILL I HAVE TO PAY $1500: Yes
WILL I HAVE ACCESS TO THE CREDIT CARD DATA: No
SO WHAT DOES IBIL OFFER ME THAT I CANT GET FROM A MERCHNAT ACCOUNT FROM ANAY BANK:
Well we give an ibill guarantee that will ensure you will be approved for this account. Also you wont need to post any security deposit. We will of course offer our gateway interface the same one you are currently using.
WHAT WILL IBILLS FEES BE: the same % as you were playing with the old Ibill complete
I FEEL THAT I AM BEING TAKEN ADVANTAGE OFF AS I ALREADY PAID MY VISA FEE AND THOUGH NO FAULT OF MINE YOU ARE TELLING ME I NOW NEED TO PAY THE $750 PLS ANOTHER FEE TOTALLING $1500 WHAT ABOUT THE FEES I HAVE PAID TO VISA: Because this is a different bank you will have to pay the fees again, that is beyond our control, we are looking into reducing the fees but they look pretty solid right now.
WILL YOU OFFER ANYTHING ELSE: Well we are set to make an announcement on an alternative solution for people now wanting to take advantage of the merchant account, we will be making a press release about that on Monday.
HAVE YOU ACTUALLY MADE ANY PAYOUTS TO EU CLIENTS: Yes we made one yesterday
HOW LONG BEFORE THE USA CLIENTS GET PAID: Soon
HOW IS THIS AFFECTING 900# AND MASTERCARD PAYOUTS: They are still being processed as they go though another bank but payments are being help till we catch up
So there you have it, Just trying to report the facts as I get them, I am stuck in this mess the same as everyone .
Now come look at my video feeds, we have bills to pay ?º
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