Pay Pal On Tech Tv's Cybercrime Show
Did anyone else catch that ?? It was pretty interesting seeing Pay Pal on Cybercrime. I guess that with all of the complaints, they figured that they'd check into it.
Pretty much, Pay Pal put the blame of their problems on security measures, saying that it's to make the customer safe.
Then they said that they now have over 500 people there working in customer service, so they do have people there. The BBB took their approval from them, then gave it back after Pay Pal got their 500 customer service members. They said that there's still 100K complaints that they still have to dig into.
I'll have to admit that their support did pretty much suck. I don't know how it is now, but people are still bitching about them, so it must not be.
|