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Old 12-13-2004, 06:46 PM  
AndrewKanuck
Confirmed User
 
Join Date: Jan 2004
Location: Cleveland & Atlanta
Posts: 6,706
It's a very large, intuitive and flexible enterprise reporting system. We had it back when we ran a call center that utilized Remedy for it's ticket tracking - didn't hear too many people complain about it.
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