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I figured I add this piece, since it is pretty obvious. The Internet connection at our office is flipping out. Connectivity has been up an down, so that is why I am not on ICQ. It keeps crapping out. Once it stablizes, I will be back on the normal 20 hours a day that you are used to seeing me.
Also, Myles, our main tech, had a problem with his computer, so we had to re-install a new system on it. Took all day yesterday, but now it is back up. So, for the past 2 days, the virtual hosting service and support has not even been close to what you can expect from us.
We got the virtual hosting problems worked out and support should be back to normal this evening.
Just thought I would let you know, as our goal is to delivering outstanding support and service, and I don't feel we have met that in the past 2 days.
If you have any questions, just call us at 408-209-8949 or 858-456-7378. Thanks for your patience in dealing with the hiccups. I will definately make up for it.
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